TERMS AND CONDITIONS OF USE

PLATFORM HOLDER IDENTIFICATION

In compliance with the provisions of article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), it is reported that the owner of the website https://loopost.io (hereinafter, "the Platform") is:

  • Holder: HADS ADVERTISING, S.L.
  • NIF: B75501627
  • Registered address: Pasaje del Lucero, 18, Torre del Mar, 29740, Málaga (Spain)
  • Contact email: support@loopost.io

PLATFORM OBJECT

The Platform allows registered users to connect their social media accounts (such as YouTube, TikTok, Instagram, among others) through the official APIs of the corresponding platforms, to automate content publication simultaneously on various social networks, from a single user environment.

Service Description

Loopost is a SaaS platform that facilitates the management and publication of multimedia content on social networks. The service includes:

  • OAuth Authentication: Secure login with TikTok, Facebook and Instagram through their official APIs
  • Content Publishing: Upload and schedule videos, images and text on connected platforms
  • Centralized Management: Single dashboard to manage multiple social accounts
  • Scheduling: Automatic publication at specific dates and times
  • Basic Metrics: View content performance statistics

Important: All publications require explicit user authorization. Loopost acts only as a technological intermediary and does not publish content without consent.

The service is provided in accordance with these Terms and Conditions and other applicable legal regulations, including:

  • Regulation (EU) 2016/679 of the European Parliament and Council (General Data Protection Regulation - GDPR)
  • Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights
  • Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE)
  • Consumer and user regulations when applicable (RDL 1/2007, of November 16)

ACCESS AND USE CONDITIONS

  • Use of the Platform requires user registration through account creation.
  • The user undertakes to make diligent use in accordance with the law, these Terms and good faith.

Important: It is expressly prohibited to use the Platform for illegal purposes or contrary to these terms, as well as to introduce or disseminate malicious software or violate the terms of use of official third-party APIs.

THIRD-PARTY RELATIONSHIPS

Independence Declaration

Loopost is not affiliated, sponsored or endorsed by TikTok, Meta (Facebook/Instagram) or Google (YouTube).

  • We only use official APIs provided by each platform
  • The user is responsible for complying with the terms of service of each social network
  • Changes in third-party policies may affect Loopost's functionality
  • We do not guarantee the continuous availability of third-party integrations

Third-Party Platform Terms

By using Loopost, the user also agrees to comply with:

ACCEPTABLE USE AND COMPLIANCE

Express Prohibitions

It is strictly prohibited to use Loopost for:

  • Publishing content that infringes copyright, trademarks or intellectual property
  • Distributing spam, malicious content or content that violates community policies
  • Performing illegal activities or activities that may damage platform reputation
  • Attempting to access third-party accounts without authorization
  • Manipulating metrics or statistics fraudulently

Community Guidelines Compliance

The user commits to comply with the content policies of each platform:

  • TikTok Community Guidelines: Respect content and behavior standards
  • Facebook Community Standards: Comply with Meta's content policies
  • YouTube Community Guidelines: Adhere to platform rules
  • Instagram Community Guidelines: Follow Instagram's content policies

PERMISSIONS AND SCOPE

Permissions Granted by the User

By connecting their social accounts, the user grants Loopost the following minimum necessary permissions:

TikTok

  • user.info.basic (basic profile information)
  • video.publish (publish videos)
  • video.list (list existing videos)

Facebook/Instagram

  • pages_manage_posts (manage posts)
  • pages_read_engagement (read metrics)
  • instagram_basic (basic Instagram access)
  • instagram_content_publish (publish content)

Principle of least privilege: We only request permissions strictly necessary for service operation.

PLANS AND PRICING

Services are offered under subscription models, whose prices and characteristics are as follows:

Monthly:

  • Free:Up to 2 connected social accounts
  • Beginner:15 USD/month – Up to 5 social accounts
  • Expert:25 USD/month – Up to 15 social accounts
  • Agencies:Custom plan. Contact via email:support@loopost.io

Annual (15% discount):

  • Beginner:153 USD/year (save 27 USD)
  • Expert:255 USD/year (save 45 USD)
  • Agencies:Custom price with 15% discount. Contact by email.

All prices include indirect taxes when applicable, and payments are managed through Stripe, Inc., in accordance with their own terms and conditions.

BILLING AND SUBSCRIPTION CANCELLATION

  • Subscriptions are automatically renewed unless previously cancelled by the user from their private area in the dashboard.
  • The user may cancel at any time and will maintain access until the end of the contracted period.
  • No refunds will be made for early cancellations, except when required by consumer legislation.

API LICENSE AND USE

The user acknowledges and accepts that the Platform acts as a technological intermediary that allows the user to interact with third-party APIs in accordance with their respective policies and terms of use.

  • The user is solely responsible for ensuring they have the appropriate permissions to connect their accounts.
  • API use will be automated and in accordance with each social network's usage policies.
  • HADS ADVERTISING, S.L. is not responsible for eventual blocks, suspensions or sanctions imposed by platforms on connected accounts.

LIABILITY LIMITATION

The Platform does not guarantee continuous service availability and may be temporarily suspended for technical or maintenance reasons.

Specific TikTok Limitations

Important: TikTok applies restrictions during the application audit period:

  • SELF_ONLY Status: During audit, publications may be limited to the user themselves
  • Review period: TikTok may take several days to approve the application for public use
  • Policy changes: TikTok may modify its API requirements without prior notice
  • API limits: TikTok imposes speed limits and usage quotas that may affect functionality

Note: These limitations are imposed by TikTok and are beyond our control.

HADS ADVERTISING, S.L. will not be responsible for:

  • Loss of content, data or income due to connection failures with external APIs.
  • Incompatibilities or errors caused by changes in connected platform conditions.
  • Improper or fraudulent use of the system by the user.
  • Third-party API restrictions: Blocks, suspensions or limitations imposed by TikTok, Meta or Google
  • Policy changes: Modifications to social platform terms of service
  • Audit states: Limitations during application review periods by third parties

INTELLECTUAL AND INDUSTRIAL PROPERTY

All intellectual and industrial property rights over the Platform, its design, source code and content belong to HADS ADVERTISING, S.L. or its licensors.

The user does not acquire any rights over the Platform, except for limited, revocable, non-exclusive and non-transferable use to use it according to these Terms.

PERSONAL DATA PROTECTION

Personal data provided will be processed in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018, in accordance with our Privacy Policy.

Among others, the user is informed of:

  • The existence of treatments for account management, billing and support purposes.
  • The legal basis for processing will be contract execution and, where applicable, consent.
  • You may exercise your rights of access, rectification, deletion, opposition, limitation and portability by writing to support@loopost.io.

TERMS MODIFICATION

We reserve the right to modify these Terms and Conditions at any time. Modifications will be communicated to the user with reasonable advance notice and will be understood as accepted if they continue using the service.

TERMINATION

Access Revocation

The user can revoke access to their social accounts at any time:

  • From the Loopost dashboard, disconnecting accounts
  • Directly from each social platform's settings
  • Contacting support@loopost.io to request disconnection

Suspension for Abuse

We reserve the right to suspend or terminate accounts that:

  • Violate these terms of service
  • Violate social platform policies
  • Engage in fraudulent or malicious activities
  • Exceed reasonable service usage limits

APPLICABLE LAW AND JURISDICTION

These conditions are governed by Spanish and European law. In case of conflict, the parties submit, with express waiver of any other jurisdiction, to the Courts and Tribunals of Málaga (Spain), except when the user has consumer status, in which case the courts of the consumer's domicile will be competent.

SUPPORT CONTACT

For any queries, technical problems or requests related to these terms:

  • Support email: support@loopost.io
  • Address: Pasaje del Lucero, 18, Torre del Mar, 29740, Málaga (Spain)
  • Response time: 24-48 hours on business days

Last updated: 15/11/2025

For any queries about these terms, contact us at support@loopost.io